Promotive

RAC-approved independent BMW specialistMINI and Mercedes servicingVideo progress updates for customersCourtesy cars availableGenuine parts used throughoutCastrol-approved workshopFully wheelchair-accessible premises

Contact Details

Phone

+4***********22

Website

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Address

66 *******************************************************dom

NP10 9EJ

About

Promotive is a highly respected independent vehicle repair and servicing specialist based in Rogerstone, Newport, South Wales. Established in 1995 by factory-trained BMW award winner John O'Sullivan, the business has built an outstanding reputation over nearly three decades for providing dealership-quality servicing, diagnostics, and repairs for BMW, MINI, Mercedes-Benz, Audi, and Volkswagen models — but without the hefty dealer prices. Promotive is an RAC-approved repairer and a Castrol Auto Service Workshop, the only such approved garage in South Wales.

The workshop is open Monday to Friday 8am–5:30pm and Saturday 9am–1pm, closed Sundays. No popular times data is available, though appointments are recommended. The facility is fully wheelchair accessible with accessible car park, entrance, seating, and toilet facilities. Gender-neutral toilets are available. The team communicates with customers throughout every job, often sending video updates on findings. Payment is accepted by credit card, debit card, and NFC mobile payments, and planning ahead with an appointment is recommended.

Services

  • BMW servicing
  • MINI servicing
  • Mercedes-Benz repair
  • Audi repair
  • Diagnostics
  • MOT preparation
  • Gearbox service
  • Brake repair

Opening Hours

Monday 8:00-17:30
Tuesday 8:00-17:30
Wednesday 8:00-17:30
Thursday 8:00-17:30
Friday 8:00-17:30
Saturday 9:00-13:00
Sunday Closed

Frequently Asked Questions

Which vehicle makes does Promotive specialise in?
Promotive specialises primarily in BMW and MINI, and also services and repairs Mercedes-Benz, Audi, and Volkswagen models to a high independent standard.
Where is Promotive located and how accessible is the workshop?
The workshop is on Tregwilym Road in Rogerstone, Newport, and is fully wheelchair accessible with accessible car park, entrance, seating, and toilets.
How does Promotive keep customers informed during repairs?
The team sends video updates showing the work being carried out, provides a detailed written report on completion, and John or Paul will discuss findings directly with the customer.
What is TrustedIn.uk?
TrustedIn.uk is a UK business directory helping car owners in Newport and across South Wales find trusted independent specialists like Promotive for high-quality servicing and repairs.
How are listings on TrustedIn.uk curated?
TrustedIn.uk highlights businesses with proven track records of technical excellence and customer care — Promotive's nearly 30 years of award-winning BMW expertise makes it an exemplary listing.