Truma

Professional engineersCustomer-focused serviceOnsite repairs and replacementsWheelchair accessibleMultiple payment options

Contact Details

Phone

+4***********00

Website

ht*****************************e/

Address

Dov****************************************************************dom

DE65 5BG

Back to Mobile home supply store in Derby

About

Truma stands out in Derby for its exceptional customer service and commitment to quality. The team of engineers and reception staff are highly professional and dedicated to ensuring customer satisfaction. Their dedication is evident in their willingness to go above and beyond to resolve issues, such as fitting a new boiler instead of waiting for a replacement part.

Operating from Monday to Friday, Truma provides a range of services including onsite repairs and replacements. The store is fully accessible, with a wheelchair-accessible entrance and parking lot. Multiple payment options are available, including debit cards, NFC mobile payments, and credit cards.

Services

  • Onsite repairs
  • Replacements
  • Installations
  • Warranty claims

Opening Hours

Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday Closed
Sunday Closed

Frequently Asked Questions

What services does Truma offer?
Truma offers a range of services including onsite repairs, replacements, and installations for mobile home systems. Their team is equipped to handle issues with heating, air conditioning, and other mobile home appliances.
How does Truma handle warranty claims?
Truma handles warranty claims with prompt and detailed responses. They ensure that customers receive the correct refunds and repairs without unnecessary delays, as demonstrated by their efficient handling of a boiler warranty claim.
What makes Truma's customer service stand out?
Truma's customer service stands out for its professionalism and dedication. Their staff, such as Sam and Mikaela, are knowledgeable, thorough, and ensure clear communication throughout the service process. They are also willing to go the extra mile to ensure customer satisfaction.
What is TrustedIn.uk?
TrustedIn.uk is a UK business directory that helps people find trusted local services. It features businesses like Truma in Derby, known for their exceptional customer service and commitment to quality in mobile home supplies.
How are listings on TrustedIn.uk curated?
TrustedIn.uk selects listings based on demonstrated expertise and community trust. Truma qualifies through its professional service, customer-focused approach, and consistently positive feedback from customers.