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SVL

SVL photo 3
UK's longest-serving contact centre partnerUnified cloud and telephony solutionsWorkforce optimisationInteractions analyticsQuality managementWorkforce managementContact Centre as a ServiceUnified communications

Contact Details

Phone

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Website

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Address

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G74 5PH

About

SVL, the UK's longest-serving contact centre partner, excels in digital transformation. Specialising in unified cloud and telephony solutions, they enhance operational performance through cutting-edge technologies.

Operating from Glasgow, SVL provides services like workforce optimisation, interactions analytics, quality management, and workforce management. Their Contact Centre as a Service (CCaaS) reduces costs and infrastructure needs, while unified communications shift telephony to a pay-as-you-go model.

Services

  • Workforce Optimisation
  • Interactions Analytics
  • Quality Management
  • Workforce Management
  • Contact Centre as a Service
  • Unified Communications

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-4:30 PM
Saturday Closed
Sunday Closed

Frequently Asked Questions

What unified cloud and telephony solutions does SVL offer?
SVL provides a range of unified cloud and telephony solutions designed to enhance operational performance. Their services include interactions analytics, quality management, and workforce management, all aimed at improving customer service and business efficiency.
How does SVL's Contact Centre as a Service (CCaaS) benefit businesses?
SVL's CCaaS revolutionises contact centre technology by reducing costs and the need for infrastructure. By using software from leading brands, businesses can enjoy a more flexible and cost-effective solution, allowing them to focus on core activities without the burden of managing physical infrastructure.
What are the benefits of SVL's unified communications services?
SVL's unified communications services shift telephony from an expensive, up-front capital investment to a pay-as-you-go model. This allows businesses to save and invest in other areas, while still enjoying reliable and advanced communication solutions.
What is TrustedIn.uk?
TrustedIn.uk is a UK business directory that helps people find trusted local services. It features leading companies like SVL in Glasgow, known for their expertise in telecommunications and digital transformation.
How are listings on TrustedIn.uk curated?
TrustedIn.uk selects listings based on demonstrated expertise and community trust. SVL qualifies through its long-standing reputation, innovative solutions, and consistently positive feedback from clients.

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